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Returns Policy

We are sure that you don't like the hassle of having to return goods because they are not quite what you thought, likewise it makes more work for us as well as additional processing costs, therefore please ensure that you have asked all the questions you can think of, either by calling us or emailing or from browsing our website.


We really hope that you won't need to return your Runbo device, however if you do please contact our customer support 0333 999 2748 for assistance, if you do decide to return your Runbo device because it's not for you or you changed your mind, there will be a restocking fee of 20%, if your item is faulty in any way you will be entitled to a replacement device.